Terms & Conditions

Effective Date: September 16, 2025
Website: www.compassconservativecounseling.com
Owner/Operator: Compass Conservative Counseling, LLC 
Contact: compassconservativecounseling@gmail.com | 107 15th st, St. Augustine, Florida 32080

1. Acceptance of Terms

By accessing or using this Site, you agree to be bound by these Terms & Conditions and our Privacy Policy and Accessibility Statement. If you do not agree, do not use the Site.

2. Who May Use the Site

You must be 18 years or older (or the age of majority in your jurisdiction) to use the Site. If you are under 18, you may only use the Site with the involvement and consent of a parent or legal guardian.

3. Not Medical or Emergency Advice

The Site provides general information about our counseling services. It does not provide medical or mental health advice and is not a substitute for diagnosis, treatment, or clinical care.

• If you are experiencing an emergency, call 911 or 988 or visit the nearest emergency room.

• Clinical services, scheduling, intake, telehealth, and secure messaging occur through SimplePractice and are subject to SimplePractice’s terms and policies. Do not submit Protected Health Information (PHI) through Site contact forms or email.

4. Services; SimplePractice

We may provide links or portals to SimplePractice for appointment requests, intake forms, telehealth, and payment processing related to services. Your use of SimplePractice is governed by its own terms and privacy policy. We are not responsible for SimplePractice’s availability, performance, or data handling beyond our own obligations.

5. Accounts (If Applicable)

If the Site allows account creation:

• You are responsible for safeguarding your login credentials and for all activities under your account.

• You agree to provide accurate, current information and to notify us promptly of any unauthorized use.

• We may suspend or terminate accounts for suspected violations of these Terms.

6. Acceptable Use

You agree not to:

• Use the Site for unlawful, harmful, or fraudulent purposes.

• Attempt to gain unauthorized access to any systems or networks.

• Interfere with Site functionality (e.g., malware, scraping beyond robots.txt, excessive requests).

• Upload or transmit content that is illegal, defamatory, infringing, harassing, or otherwise objectionable.

• Misrepresent your identity or affiliation.

We may monitor, remove, or restrict content or access to protect the Site, our users, and comply with law.

7. Intellectual Property

All content on the Site (text, graphics, logos, images, videos, icons, software, and design) is owned by us or our licensors and protected by copyright, trademark, and other laws.

• You may view and print a single copy of Site materials for personal, non-commercial use only.

• You may not copy, modify, distribute, perform, display, create derivative works from, or exploit Site content without our prior written consent.

• Our name, logos, and marks may not be used without written permission.

8. User Submissions & Feedback

If you submit inquiries, feedback, or other materials via forms or email (“Submissions”):

• You represent you have the right to share them and that they do not infringe third-party rights.

• You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display Submissions for the purpose of operating, improving, and responding to your requests.

• Do not include PHI or sensitive data in Submissions via the Site. Use SimplePractice for clinical matters.

9. Third-Party Links & Tools

The Site may contain links to third-party websites, platforms (including SimplePractice), or resources. We do not control and are not responsible for third-party content, policies, or practices. Accessing third-party resources is at your own risk.

10. Payments (If Any on the Site)

If the Site ever enables payments (e.g., for deposits or consultations), you agree to pay all fees disclosed at checkout and authorize us or our payment processor to charge your selected payment method. All fees and refund policies will be stated at the point of purchase. Currently, therapy-related payments and billing typically occur via SimplePractice.

11. Marketing Communications & E-Signatures

By submitting your contact information, you consent to receive administrative communications (e.g., responses to inquiries, appointment confirmations). If you opt in to newsletters or marketing, you can unsubscribe at any time. You agree that electronic communications (emails, on-site notices) satisfy legal requirements for written communications.

12. Privacy; Cookies

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and share personal information and our use of cookies and similar technologies.

13. Accessibility

We are committed to making our Site accessible. Please see our Accessibility Statement for details and contact information if you need assistance.

14. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
We do not warrant that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE (AND OUR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SITE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE AMOUNT YOU PAID (IF ANY) TO USE THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
Some jurisdictions do not allow certain exclusions or limitations; some of the above may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; or (c) your violation of any rights of another party.

17. DMCA & IP Complaints

If you believe content on the Site infringes your copyright, please send a notice to [legal@yourdomain.com] with: (1) your contact info; (2) identification of the copyrighted work; (3) identification of the allegedly infringing material and its location; (4) a statement of good-faith belief; (5) a statement under penalty of perjury that your notice is accurate and you are authorized; and (6) your physical or electronic signature.

18. Changes to the Site & to These Terms

We may update, modify, or discontinue the Site (in whole or part) at any time without notice. We may revise these Terms from time to time. The “Effective Date” above indicates the latest version. Your continued use of the Site after changes become effective means you accept the revised Terms.

19. Suspension or Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms or applicable law. Upon termination, Sections that by nature should survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution) will survive.

20. Governing Law; Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in [County], Florida for any disputes not subject to arbitration (if applicable).

21. Dispute Resolution; Arbitration (Optional)

To expedite and control costs of any dispute, you agree to first contact us to attempt informal resolution. If unresolved after 30 days, disputes may be submitted to binding individual arbitration administered by [e.g., AAA] under its rules. You and we waive any right to a jury trial or to participate in a class action. You may remove this clause if you prefer court resolution.

22. Severability; Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision is not a waiver of such right or provision.

23. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or asset sale.

24. Entire Agreement

These Terms, together with our Privacy Policy and Accessibility Statement, constitute the entire agreement between you and us regarding the Site and supersede all prior or contemporaneous communications.

25. Contact Us

For questions about these Terms, please contact:
Email: compassconservativecounseling@gmail.com
Mail: 107 15th st, St. Augustine, Florida 32080
Phone: (904) 501-5850